CentralEYES is a unique data centre monitoring solution that bridges the gap between facilities and IT management reducing IT costs and providing capacity management thus ensuring the IT organisation can deliver 24/7/365 services.

CentralEYES achieves this by introducing a centralised monitoring solution for the physical environment of the data centre, such as power, temperature etc, as well as monitoring the critical assets and applications that the business relies upon to operate. This provides IT management with the required information to deliver the commitments to the business.

CentralEYES provides a comprehensive end to end monitoring solution for customers from all industry segments. The solution is marketed as a Software as a Service (SaaS) solution. CentralEYES consolidates a broad range of products and ensures that they have the ability to trigger an alert from a central console.

The alerts are received by the call centre, where they are resolved according to service level agreements. The components that are monitored are reported on either an ad-hoc basis or automated from a central management console that encompasses the physical environment, servers, applications and other infrastructure that forms part of the entire data centre.

The CentralEYES monitoring centre ensures that the resources responsible for maintaining daily operations of critical equipment are informed immediately during an alert event and are also supplied with historical data for capacity planning and preventative measures. Many critical events within the data centre can be avoided if the correct and timely information is readily available.